1. Introduction
Welcome to EJ Creative ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This policy explains what data we collect when you visit our website, contact us, or use our services, and how we handle it.
2. Data We Collect
- Contact details you provide — such as your name, email address, phone number, event date, and any message you submit through our contact form.
- Usage and analytics data — collected automatically when you browse the site, including pages viewed, interactions, approximate location (from your IP address), and device/browser information (see "Analytics & Cookies" below).
- Portfolio media — photographs and videos we have created and own the rights to, displayed on this website.
3. How We Use Your Data
- To respond to enquiries and manage bookings submitted through our contact form.
- To operate, understand, and improve our website and services.
- With your consent, to feature your event in our portfolio or promotional materials if you engage our services.
4. Analytics & Cookies
We use analytics tools that set cookies and collect usage data to understand how visitors use our site:
- Google Analytics (GA4) — traffic and usage statistics.
- PostHog — product analytics, including page views and on-site interactions such as video watch time.
These tools may collect information such as your IP address, device and browser type, and the pages and content you interact with. You can control or block cookies through your browser settings, and opt out of Google Analytics using Google's opt-out browser add-on.
5. Third Parties & Service Providers
We use trusted third-party providers to run our website and services, and your data may be processed by them for that purpose:
- Studio Ninja — handles contact-form enquiries and client/booking management.
- Google (Analytics) and PostHog — website and product analytics.
- Render (hosting) and Amazon Web Services / CloudFront (image and video delivery).
We do not sell your personal data.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. If you would like to exercise these rights, or want your information or any portfolio material removed from our website, please contact us using the details in the "Contact Us" section.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please get in touch via our contact form.